Refund policy
Last updated: August 11, 2026
At Agris Home, we want you to be comfortable with your purchase. If your order isn't right for you, this policy explains when and how you can request a return or refund.
30-Day Return Window
Eligible products may be returned within 30 days of delivery.
To qualify for a standard return, the item should:
- Be unused and in its original condition.
- Be returned with its original packaging where applicable.
- Include all essential accessories and components.
- Not show signs of misuse, modification, or avoidable damage.
- Be in a condition suitable for resale.
Items that do not meet these requirements may not qualify for a standard refund.
How to Request a Return
Please contact us before sending any item back.
Email: support@argishome.com
Please provide:
- Your order number.
- The item you would like to return.
- The reason for the return.
- Photos when the item has arrived damaged, defective, or incorrect.
Once your request has been reviewed, we will provide the appropriate return instructions.
Please do not send a return to the business address listed on this page unless our support team specifically instructs you to do so.
Return Shipping
For standard returns that are not related to a product defect or fulfillment error, the customer is responsible for return shipping costs unless otherwise required by applicable law.
If you receive an item that is damaged, defective, or incorrect, Agris Home will cover the applicable return shipping costs after the issue has been verified.
Damaged, Defective, or Incorrect Items
If your product arrives damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Please include clear photographs of the product and its packaging when contacting us. This helps us review the issue and provide a suitable solution.
Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution.
Exchanges
We generally do not offer exchanges for a different product, color, style, or variation.
If an item arrives damaged, defective, or incorrect, please contact us and we will review the order and provide an appropriate replacement or refund where applicable.
Refunds
Once an approved return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds are issued to the original payment method within 10 business days.
Your bank or payment provider may require additional time before the refunded amount appears in your account.
Order Cancellations
You may request cancellation of your order at any time before the order has been fulfilled.
Once an order has been fulfilled or shipped, cancellation is no longer available. After delivery, you may request a return in accordance with this policy.
If you need to cancel an order, please contact us as soon as possible at support@argishome.com and include your order number.
Non-Returnable Items
Certain products may not be eligible for return depending on their condition or nature. These may include:
- Items that have been used, assembled, modified, or altered.
- Products damaged through misuse or improper handling after delivery.
- Items missing essential components or accessories.
- Products that cannot reasonably be resold in their original condition.
These restrictions do not affect any rights you may have under applicable consumer protection laws.
Contact Us
For questions about returns, refunds, or exchanges, please contact:
Agris Home
Email: support@argishome.com
Business Address:
7713 Bright Ave
Whittier, CA 90602
United States